Privacy Policy

 

The Data Protection Act 2002 came into force on 1st April and has been drafted in order to meet the standards set out in the European Data Protection Directive 95/46/EC. In May 2018 the General Data Protection Regulations came into force.

This privacy policy explains what information The Snug Limited collects and what that information is used for. If you have any questions or concerns regarding this policy please contact info@thesnuglimited.com Further information may be found on The Office of Data Protection Supervisors website.

How do The Snug Limited collect personal information?
Your details are collected when you complete forms, request information, send us e-mail, or when you click on links contained within e-marketing material we have sent to you. We do not use cookies. We do, however, use web statistical analysis software to aggregate information.

What Information is used by The Snug Limited?
We use the personal data you have provided to supply you with the information or advice you have requested. The information and personal data is collected and used only for the purpose(s) for which it was provided including general marketing activities. Information collected via e-marketing campaigns is used for analysis purposes only; to help us develop our web site and improve the service we offer you. We never sell or share data with any third parties, unless you have been advised otherwise at the time of giving your details. If you proceed with a stove installation it is a requirement that we give your contact details and details of the work undertaken to HETAS (the solid fuel regulatory body), IoM Building Control and the stove and flue manufacturers if you wish to register a warranty.

What is a cookie?
A cookie is a small text file created by the web server and saved on your PC’s hard drive. The next time you visit the web site the web server will check to see if you have this cookie. If you do, the web server will be able to read its contents.

If you do not want to receive cookies or if you would prefer to be prompted first you should check the settings in the ‘Internet Options’ of your web browser. If you are not sure on how to check or alter these setting you should contact your software provider or support engineer.

What is aggregate information?
Aggregate information is used to show us the total number of visits to our web site and which parts of the site are used the most. Aggregate information does not identify individuals, as is does not contain any personal data. This information helps us in developing our web site and improving the service we offer you.

Use and disclosure of personal information
If you proceed with a stove installation it is a requirement that we give your contact details and details of the work undertaken to HETAS (the solid fuel regulatory body), IoM Building Control and the stove and flue manufacturers if you wish us to register a warranty on your behalf. Otherwise, your information and personal data is not disclosed, sold or shared with any other organisations. Some information is held and processed by our Internet Service Provider, but it is only held and processed for and on our behalf and under our instruction.

Further information
If you have any questions, please contact The Snug Limited at info@thesnuglimited.com