A few comments from customers who have had stoves installed by The Snug


"Thanks to you, Steve and The Snug team for a fantastic installation of our wood burner. The guys were very professional and completed the job, on time and inside our agreed budget."

"The completion of the stove was hassle free and completed quickly. I am so pleased with the stove. It’s definitely going to keep me warm this winter!"

"The wood that the Snug sells is definitely superior in quality to any we have previously used. It produces far less smoke and tar on the stove glass door but most importantly, far less is burned over the course of an evening. The logs burn much slower, and produce far more heat, and are consequently more economical. Obviously, the quick home delivery, and friendly local service are also big selling points. "

"Our stove is the best investment we’ve ever made. We’ve saved about £1200 on oil in less than a year."

"A massive thank you for the excellent service and fitting of our logburner. I found the communication and advice efficient and helpful. The men were tidy and did an excellent job. We were given good advice on the correct fuel to burn. We are fully enjoying the logburner and I cannot tell people enough how fantastic fires are!"

"I think you have it pretty well perfected. We found the whole experience painless, which is always a good recommendation."

"Of all the investments we’ve made in our home, this has paid for itself faster than any other item."

"The stove has transformed my home. I’m 100% happy. Absolutely delighted."

"The stove has exceeded my expectations."

"All staff most pleasant and very approachable."

"The back up service is 110%. Friendly personnel."

"Good vibes from Steve and endless patience from Kim."

"Good range of stoves available and I wanted to keep it local!"

"Came to visit when requested and was able to do all the alteration work required."

"Very friendly service and interested in getting the right stove for the room."

"We liked… the service we received."

"We felt confident that a good job would be done. We love our stove and are not disappointed – thanks!"

"Job’s a good ‘un! Thank you all so much for your time, patience and perserverance."